Corporate Training · Mental Health & Wellbeing

Building Resilience & Keeping Well

An in-house workshop for your team: we come to you, or meet you online. Give your people practical strategies to cope with challenging situations, adapt to change, and protect their wellbeing when the pressure is highest.

In short

Resilience is a learnable skill — this workshop teaches the habits and the thinking that make it stick.

What
A 2-hour in-house workshop for your team: we come to you, at your offices or online
Who for
Staff in any industry, and particularly effective in high-pressure environments
Why
Staff who can absorb pressure take less time off, and stress-related claims are the most expensive kind
20+years delivering workplace training
100%led by a counsellor, psychologist or adult education specialist
2 hrsto an immersive full-day program, depending on the depth you want

The business case

Work pressure is the second-largest cause of psychological injury claims in Australia

24.2%
Of serious psychological injury claims are caused by work pressure — second only to harassment and bullying
+14.7%
Increase in serious mental health claims in a single year — 15,300 to 17,600 in 2023–24
35.7 wks
Median time off work — close to five times longer than other serious injuries
$2.30
Returned for every $1 invested in an effective workplace mental health intervention

Safe Work Australia, Key Work Health and Safety Statistics Australia 2025 (October 2025); PwC for Beyond Blue and the National Mental Health Commission.

The cost of doing nothing

Serious psychological claims are up 161% over the past decade — the largest growth of any injury category — and they keep people away from work for a median of 35.7 weeks. Pressure itself is rarely optional in a busy organisation. What is optional is whether your staff have been taught anything about carrying it.

Where this fits with your obligations

Under the Model WHS Regulations you must identify psychosocial hazards and control the risks so far as is reasonably practicable. That duty sits with the organisation, not with individual staff — resilience training builds personal capacity alongside those controls rather than in place of them. We can advise on how the two fit together.

What participants learn

Six practical capabilities, in 2 hours

Each one is a specific, practical thing your staff can use the day after the workshop.

1

Recognise the key characteristics of resilience, and what it gains the people who have it

2

Apply practical strategies to develop and increase their own capacity for resilience

3

Notice their own thinking and reactions, with greater self-awareness under load

4

Manage stress more effectively, using self-care strategies that hold up on a busy week

5

Respond more adaptively to challenges at work and at home

6

Maintain emotional wellbeing and composure during difficult or high-pressure situations

Compare formats & start the conversation

Find the right format, then talk to us

Pick the format that looks closest, tell us your numbers, and whether you are thinking onsite or online. We'll call you to talk it through and shape a quote around what your team actually needs. Tap a card to choose it. Not sure? Pick the nearest and we'll sort it out on the call.

Every format is run in-house for your own team, at your offices or online — we come to you. Groups of 10 to 20 work best. Large-group seminar and webinar formats and short lunch and learn sessions are also available when you need to reach more of your team at once. Every format is quoted per workshop. Tell us the scope and we’ll put a written quote together.

Tell us what you need
Three steps · a real conversation before any quote · no obligation
Your formatchange
 
We'll call you to talk it through.
Or call us now on (02) 8007 7474

Outcomes

What your staff gain, and what the organisation gains

Your staff gain

  • Strategies for managing their mindset, their thinking and their reactions.
  • Self-awareness about what depletes them and what restores them.
  • Self-care habits across sleep, exercise, diet and emotional regulation.
  • A breathing exercise they can use the moment stress spikes.
  • Composure in the situations that used to knock them sideways.

Your organisation gains

  • Mentally tougher staff, better able to handle stress, difficult customers and change.
  • Fewer stress-related workers compensation claims.
  • Greater capacity and organisational productivity.
  • Improved morale and overall wellbeing.
  • Reduced absenteeism and burnout.

How it works

From enquiry to delivery

1

Call us or fill in the form

Tell us team size, format and rough timing.

2 minutes
2

We talk it through

A short conversation about your team, then a quote built around what you actually need.

Personalised discussion
3

We tailor it

Examples and language matched to your industry and the pressures your people are actually under.

1–2 weeks out
4

We deliver

At your offices or online, by an experienced facilitator.

2 hours

Who delivers it

Clinicians and specialists, not career trainers

Associated EAP workshops are delivered by degree-qualified counsellors or registered psychologists, or adult education specialists where appropriate. Many of our facilitators also work clinically alongside their training, so the examples in the room come from real practice rather than a manual.

Associated EAP has provided employee assistance and workplace training for over 20 years. Workshops are delivered at your own offices, or online.

What participants say

“Loved it! Really worthwhile training and good to connect with others in the business that I don't normally interact with.”

Course participant

“My HR colleagues all commented on how this was one of the best Resilience sessions they have attended. Katherine built a good rapport with the group and had them all fully engaged.”

Course participant

“I loved this training. I had a strong foundation already but loved unpacking it and learning more, especially learning about the brain processes behind it all.”

Courtney Booth, Northcott, 2026

“Wonderful, meaningful session. Highly recommended.”

Tracy Martin, Northcott, 2026

“Thank you, the training was enlightening and empowering.”

Course participant

“Katherine is a brilliant speaker and very engaging.”

Course participant

“We have done several training programs with Associated Employee Assistance Providers and have always found the service and consultation of an extremely high standard.”

Toni Williams

“Katherine presented to our team of 40 staff at our annual staff symposium and it was absolutely fantastic. Katherine was engaging and really helped all staff members relate better to each other. We were so impressed we wanted her back for a conference of 150 medical practice managers which also went really well.”

Lucy Peters

“Effective and caring advice delivered in an easy to digest method.”

Stephanie Hunt

“What fantastic training provided on mental health in the workplace and the importance of educating and empowering our staff on this topic. The team thoroughly enjoyed the workshop which was engaging and lead by the fantastic Katherine Wagner.”

Philip Divilly
1 / 10

Trusted by

Common questions

What HR managers ask us before booking

What does it cost?

Every format is quoted per workshop rather than per person, so the cost does not climb with every extra head in the room. What shapes it is the format you choose, your group size, your location, and whether you want the standard 2-hour session or an immersive half or full day.

Every organisation's needs are different, which is why we don't do one-size-fits-all quotes. Tell us the scope of what you're after and we'll put together a written quote so you know exactly what you're getting before you book.

How long is the resilience workshop?

2 hours as standard, delivered in person at your premises or online via Zoom. Immersive half-day and full-day programs are also available, as are short lunch and learn sessions and large-group seminar or webinar formats.

How many people can attend?

Anywhere from 10 to 20 participants — big enough for a real discussion, small enough that people will actually try the exercises. This is an in-house workshop run for your team alone, so the room is only ever your own people. Bigger teams are usually run as a series of workshops, and large-group seminar and webinar formats are available for whole-site delivery.

What actually happens in the room?

Four components. First, what resilience is and what the research says resilient people have in common, using real role models rather than theory. Second, developing your own resilience: managing your mindset, your thinking and your reactions, assessing your strengths, understanding your personal values, and staying connected. Third, self-care strategies across exercise and diet, sleep, thinking practices, emotional regulation and mindfulness. Fourth, a breathing exercise participants can use to settle a physiological stress response on the spot.

Who delivers the training?

Degree-qualified counsellors or registered psychologists, and adult education specialists where appropriate.

Is it right for a high-pressure team?

That is where it works hardest. The workshop suits staff in any industry, and it is particularly effective for people in high-pressure environments or occupations where stress levels and emotional pressures are routinely heightened.

Does this meet our psychosocial risk obligations?

Not on its own. Under the Model WHS Regulations you must identify psychosocial hazards and control the risks so far as is reasonably practicable, and that duty sits with the organisation rather than with individual staff. Resilience training builds personal capacity alongside those controls; it does not replace fixing what is causing the pressure. See our guide to psychosocial hazards, and we can advise on how the two fit together.

Can it be tailored to our industry?

Yes. Tailored content and delivery options are part of what we offer, so the examples, language and exercises are matched to your sector and to the pressures your people are actually working under.

Can you deliver online for distributed teams?

Yes. The workshop is presented in person at your premises, and online facilitation is available via Zoom. Remote and hybrid teams get the same workshop, run live by the same facilitators, with the exercises adapted for a screen rather than a room.

How far in advance do we need to book?

Typically two to three weeks for a standard session, though we can often move faster. Tell us your preferred window and we will work out available dates with you.

Talk to us about running this for your team

Tell us your team size, preferred format and rough timing. We'll call you to talk it through, then build a quote around what your team actually needs.

A conversation before any quoteOnsite or online, Australia-wideTailored to your industry20+ years of workplace training

Let us tailor an Employee Support package for your business

Contact Us Today

admin@employeeassistance.com.auCall us (02) 8007 7474