Student Counselling

The Case for Student Counselling

At the heart of every educational institution are its students, which is why student welfare should be your greatest priority.

International students often find themselves needing greater support during their studies due to the challenges that arise from living overseas without familial or community supports.

Associated Counsellors has been offering student counselling services to tertiary education institutions and Registered CRICOS since 2009. Schools and colleges may select from the following support options:

College-Funded Counselling

This offering provides schools and CRICOS with the opportunity to fully support their students by covering the cost of a pre-determined number of counselling sessions each year. This solution enables all students, regardless of their financial circumstances, to access professional assistance for their emotional or psychological needs.

Fees are charged per session used, which means there are no minimum charges. Depending on the size of your institution, a small establishment fee may also be charged to get your student counselling service up and running.

Schools may select from one of the following referral streams:

Referral by Student Services: This referral stream requires students to request a referral to our service via their student services or pastoral care worker.

Student Self-Referral: This referral stream enables students to self-refer to our counselling service providing anonymity and improved access to emotional support.

Student-Funded Counselling

This offering is a suitable option for tertiary education institutions that are unable to fund counselling sessions for their students but want to meet their obligations to refer students to a appropriate care services.

Associated Counsellors offers a simple referral agreement to help schools meet their student care obligations in this regard. This agreement also helps CRICOS to satisfy their obligations under the National Code of Practice for Providers of Education and Training to Overseas Students. Please note that an annual fee applies to the establishment of these agreements.

Insurance-Funded Counselling

In some circumstances, students may be able to fully or partially fund their counselling via their travel or medical insurance. Students should contact their insurer for more information.


Associated Counsellors is a registered provider with GeoBlue International Health Insurance and is able to assist international students holding a policy with GeoBlue.

Selecting your Student Counselling Service

Contact us today and speak to our Corporate Services Director about the most appropriate Student Counselling Service for your institution.

Contact us today to discuss your Corporate Workshop needs.

“What fantastic training provided on mental health in the workplace and the importance of educating and empowering our staff on this topic. The team thoroughly enjoyed the workshop which was engaging and lead by the fantastic Katherine Wagner. Thank you Associated EAP.”

Philip Divilly, Managing Director, Quay Appointments

“We have done several training programs with Associated Employee Assistance Providers and have always found the service and consultation of an extremely high standard.”

Toni Williams, L&D Consultant, Sydney Opera House

“Effective and caring advice delivered in an easy to digest method.”

Stephanie Hunt, Human Resources Consultant - Storyful

“Katherine presented to our team of 40 staff at our annual staff symposium and it was absolutely fantastic. Katherine was engaging and really helped all staff members relate better to each other. We were so impressed we wanted her back for a conference of 150 medical practice managers which also went really well. Very happy with the resources provided by Associated Employee Assistance Providers who helped arranged both the above plus follow up articles. Highly recommended.”

Lucy Peters, Practice Managers Chair, Royal Australian & NZ College of Ophthalmologists

Let us tailor an Employee Support package for your business