Corporate Training · Mental Health & Wellbeing

Mental Health Awareness Training

An in-house workshop for your team: we come to you. Help your people recognise mental health concerns early, reduce stigma, and meet your duty of care under WHS psychosocial regulations.

In short

Teach your staff to spot a colleague in difficulty — and give them the confidence to actually say something.

What
A 2-hour in-house workshop for your team, at your offices or online
Who for
All staff, with a dedicated edition for managers and people leaders
Why
Psychological injury is Australia's costliest claim category, and training is a documented control measure
20+years delivering workplace training
100%led by a counsellor, psychologist or adult education specialist
2 hrsto a 2-day accredited course, depending on the depth you want

The business case

Psychological injury is now the most expensive claim category in Australia

+14.7%
Increase in serious mental health claims in a single year — 15,300 to 17,600 in 2023–24
$67,400
Median payout for a psychological injury claim, against $16,300 for other injuries
35.7 wks
Average time off work — close to five times longer than other serious injuries
$2.30
Returned for every $1 invested in an effective workplace mental health intervention

Safe Work Australia, Key Work Health and Safety Statistics Australia 2025 (October 2025); PwC for Beyond Blue and the National Mental Health Commission.

The cost of doing nothing

Serious psychological claims are up 161% over the past decade — the largest growth of any injury category. The three leading causes are harassment and workplace bullying (33.2%), work pressure (24.2%) and exposure to violence and harassment (15.7%). Each is one an aware workforce identifies earlier.

Your legal obligation

Under the model WHS Regulations you must identify psychosocial hazards and control the risks so far as is reasonably practicable. Awareness training does not discharge that duty alone, but it is documented evidence of a control measure — the record regulators and insurers ask to see.

What participants learn

Eight distinct capabilities, in 2 hours

Each one is a specific, practical thing your staff can do the day after the workshop.

1

Spot the early signs of anxiety, depression and burnout in a colleague

2

Separate everyday stress from a mental health condition, and know where the line sits

3

Trace how sustained workplace pressure turns into psychological harm

4

Open a supportive conversation without fear of saying the wrong thing

5

Listen to a disclosure without trying to fix it, or carrying it home

6

Escalate at the right moment, to the right person — and know where their role ends

7

Respond safely when a conversation turns to suicide

8

Protect their own mental health under the same pressures

Compare formats & start the conversation

Find the right format, then talk to us

Pick the format that looks closest, tell us your numbers, and whether you are thinking onsite or online. We'll call you to talk it through and shape a quote around what your team actually needs. Tap a card to choose it. The bar shows time commitment, the dots show how much is hands-on practice. Not sure? Pick the nearest and we'll sort it out on the call.

Every format is run in-house for your own team, at your offices or online — we come to you. Groups of 5 to 20 work best, and larger all-hands seminar and webinar formats are available where you need to reach a whole site at once. Every format is quoted per workshop. Tell us the scope and we’ll put a written quote together.

Tell us what you need
Three steps · a real conversation before any quote · no obligation
Your formatchange
 
We'll call you to talk it through.
Or call us now on (02) 8007 7474

Outcomes

What your staff gain, and what the organisation gains

Your staff gain

  • Confidence to raise a concern with a colleague instead of avoiding it
  • Vocabulary for something most teams have no language for
  • Permission to look after their own mental health, openly
  • Clarity on where support exists and how to reach it
  • Less fear of “saying the wrong thing”

Your organisation gains

  • Documented evidence of a psychosocial risk control measure
  • Earlier intervention, before an issue becomes a claim
  • Reduced absenteeism and presenteeism
  • Lower stigma, which lifts EAP utilisation
  • Manage pressure across the workforce, rather than absorb it

How it works

From enquiry to delivery

1

Call us or fill in the form

Tell us team size, format and rough timing.

2 minutes
2

We talk it through

A short conversation about your team, then a quote built around what you actually need.

Personalised discussion
3

We tailor it

Scenarios and language matched to your industry and values.

1–2 weeks out
4

We deliver

At your offices or online, by an experienced facilitator.

2 hours

Who delivers it

Clinicians and specialists, not career trainers

Associated EAP workshops are delivered by degree-qualified counsellors or registered psychologists, or adult education specialists where appropriate. Many of our facilitators also work clinically alongside their training, so the examples in the room come from real practice rather than a manual.

Associated EAP has provided employee assistance and workplace training for over 20 years. Workshops are delivered at your own offices, or online.

What participants say

“What fantastic training provided on mental health in the workplace and the importance of educating and empowering our staff on this topic. The team thoroughly enjoyed the workshop which was engaging and lead by the fantastic Katherine Wagner.”

Philip Divilly

“The training was exceptional, very informative and sincere, very compassionate on a delicate subject.”

Course participant · Construction industry

“We have done several training programs with Associated Employee Assistance Providers and have always found the service and consultation of an extremely high standard.”

Toni Williams

“Katherine presented to our team of 40 staff at our annual staff symposium and it was absolutely fantastic. Katherine was engaging and really helped all staff members relate better to each other. We were so impressed we wanted her back for a conference of 150 medical practice managers which also went really well.”

Lucy Peters

“Effective and caring advice delivered in an easy to digest method.”

Stephanie Hunt

“Exceeded my expectations. Very useful and empathetic. Our trainer was highly professional and made the topics interesting.”

Course participant

“Extremely informative. I learned so much and I can hopefully help someone in the future.”

Course participant

“The trainer was amazing, very eye-opening. Thank you.”

Course participant

“Very calm presence, encouraging without feeling one has to participate. This type of session helps to break down the stereotypes and views of mental health, and encourages the conversation.”

Course participant

“Good session on mental health. It is important to look out for yourself and others and don't be afraid to ask for help.”

Course participant

“The training is very interactive and beneficial not only to our workplace, but also our personal lives.”

Course participant

“The course enhanced our understanding of each other's perspectives and allowed us to interact at a deeper level, and provided us opportunities to enhance our communications and personal strategies to deal with adversity and challenging situations.”

Course participant

“The refresher course was exactly what was needed to continue with our efforts to raise mental health in the workplace.”

Reozone
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Common questions

What HR managers ask us before booking

What does it cost?

Our standard 2-hour workshop starts at approximately $2,299 + GST. Pricing shifts depending on the format; the managers edition starts at approximately $2,699 + GST, and the fully accredited two-day Mental Health First Aid Responder course at approximately $9,950 + GST, with final cost shaped by group size, location and session length.

Every organisation's needs are different, which is why we don't do one-size-fits-all quotes. Tell us the scope of what you're after and we'll put together a written quote so you know exactly what you're getting before you book.

How long is mental health awareness training?

2 hours as standard. The managers edition runs 2.5 hours. There is also a comprehensive, fully accredited Mental Health First Aid Responder course that runs over two full days (12 hours).

How many people can attend?

Anywhere from 5 to 20 participants, with around 15 the sweet spot — big enough for a real discussion, small enough that people will speak up. This is an in-house workshop run for your team alone, so the room is only ever your own people. Bigger teams are usually run as a series of workshops, and all-hands seminar and webinar formats are available for whole-site delivery.

Who delivers the training?

Degree-qualified counsellors or registered psychologists, and adult education specialists where appropriate.

What are the psychosocial hazards we have to manage?

Safe Work Australia identifies 14 psychosocial hazards, including high job demands, low job control, poor support, low role clarity, poor organisational change management, inadequate reward and recognition, poor organisational justice, traumatic events, remote or isolated work, poor physical environment, violence and aggression, bullying, harassment including sexual harassment, and conflict or poor workplace relationships. Awareness training addresses the human side of several of these; a full psychosocial risk program addresses the system. See our guide to psychosocial hazards.

How far in advance do we need to book?

Typically two to three weeks for a standard session, though we can often move faster. Tell us your preferred window and we will work out available dates with you.

Does this satisfy our psychosocial risk obligations?

It contributes. Awareness training is a documented control measure under the model WHS Regulations, and works alongside a psychosocial risk assessment rather than replacing it. Organisations that treat a single awareness workshop as compliance are exposed — we can advise on how the two fit together.

Will this increase the load on our EAP?

Usually yes, and that is the point. Awareness training reliably lifts EAP utilisation because it reduces stigma and tells people the service exists. Earlier, lighter-touch contact is considerably cheaper than a claim.

Is the content appropriate for staff with lived experience?

Yes. It is designed and delivered by clinicians, with content warnings around the suicide awareness component and clear routes to private support for anyone who needs it during or after the session.

Can it be tailored to our industry?

Yes. Scenarios, language and examples are adjusted to your sector, including construction, local government, professional services, healthcare and not-for-profit. We also deliver online for distributed teams, and in person anywhere in Australia — we come to your offices.

Talk to us about running this for your team

Tell us your team size, preferred format and rough timing. We'll call you to talk it through, then build a quote around what your team actually needs.

A conversation before any quoteOnsite or online, Australia-wideTailored to your industry20+ years of workplace training

Let us tailor an Employee Support package for your business

Contact Us Today

admin@employeeassistance.com.auCall us (02) 8007 7474