Corporate Training · Staff Skill Development

Leadership Excellence: Key Principles

An in-house leadership program for managers and supervisors at every level, underpinned by a strengths-based framework and the latest principles of adult learning. We come to you, or meet you online, and over six modules your leaders learn how to use their own strengths to lead, coach and motivate their teams.

In short

Effective leadership is the foundation of organisational success.

What
A six-module in-house program, three hours per module, at your offices or online
Who for
People leaders and supervisors at all levels, including frontline and emerging leaders
Why
Leaders have a direct influence on the behaviour and performance of their teams, and used well, that influence can transform an organisation's productivity and culture
20+years delivering workplace training
100%led by a counsellor, psychologist or adult education specialist
6 modulesof three hours each, delivered fortnightly across 12 weeks or booked one at a time

The business case

The way your managers lead shapes engagement, retention and psychological risk

24.2%
Of serious psychological injury claims are caused by work pressure — second only to harassment and bullying
33.2%
Of serious mental stress claims are caused by harassment or workplace bullying, ahead of work pressure at 24.2%
35.7 wks
Median time off work — close to five times longer than other serious injuries
$2.30
Returned for every $1 invested in an effective workplace mental health intervention

Safe Work Australia, Key Work Health and Safety Statistics Australia 2025 (October 2025); PwC for Beyond Blue and the National Mental Health Commission.

The cost of doing nothing

Many managers are promoted because they were good at the job, and are never taught how to lead the people who now do it. Without that training, problems with workload, feedback and performance tend to be handled late or not at all, and the team carries the stress. Positive leadership, an evidence-based approach to leading and managing others, is shown to improve employee performance, job satisfaction and skill development, as well as reducing employee stress and turnover.

Where this fits with your obligations

Under the Model WHS Regulations you must identify psychosocial hazards and control the risks so far as is reasonably practicable. Many of those hazards, such as high job demands, poor support, unclear roles and poor workplace relationships, are shaped every day by the way a team is managed. Leadership training does not discharge the duty on its own, but managers who set clear expectations and notice when someone is struggling are one of the most practical controls you have.

What participants learn

Seven practical capabilities, across six modules

Each one is a specific, practical thing your managers can use with their team the week after the module.

1

Demonstrate a strengths-based approach to learning and leadership

2

Recognise and harness their own strengths as managers, while appreciating and addressing their blind spots

3

Use the strengths and capacities already in their teams

4

Communicate more effectively and respectfully with team members and other stakeholders

5

Apply a range of leadership models to their day-to-day leadership

6

Coach their staff through feedback, performance management and development, so that individuals and the team perform at their best

7

Share a common vision and approach to leadership across the management team

Compare formats & start the conversation

Find the right format, then talk to us

Pick the format that looks closest, tell us your numbers, and whether you are thinking onsite or online. We'll call you to talk it through and shape a quote around what your team actually needs. Tap a card to choose it. Not sure? Pick the standard option and we'll sort it out together on the call.

Every format is run in-house for your own team, at your offices or online, so we come to you. Groups of 10 to 20 work best. Half or full day programs, topic-specific lunch and learn sessions and large-group seminar formats are also available. Talk to us about your goals and we can suggest the best approach for your team. Every format is quoted per workshop. Tell us the scope and we’ll put a written quote together.

Tell us what you need
Three steps · a real conversation before any quote · no obligation
Your formatchange
 
We'll call you to talk it through.
Or call us now on (02) 8007 7474

Outcomes

What your managers gain, and what the organisation gains

Your managers gain

  • A clear view of their own leadership style, their strengths and their blind spots.
  • Ways to lead each person differently, according to their personality, communication style and motivation.
  • A coaching approach, including the GROW model and effective feedback techniques.
  • Strategies for managing performance, including how to address underperformance.
  • The skills to build and lead a high-functioning team, and to reach their own professional leadership goals.

Your organisation gains

  • A higher-skilled and more cohesive management team that makes better management decisions.
  • The strengths of your managers, harnessed rather than left to chance.
  • More cohesive and productive teams, and high performers who are developed and kept.
  • Improved employee engagement and retention.
  • An enhanced workplace culture, and a more productive and profitable workplace.

How it works

From enquiry to delivery

1

Call us or fill in the form

Tell us team size, format and rough timing.

2 minutes
2

We talk it through

A short conversation about your team, then a quote built around what you actually need.

Personalised discussion
3

We tailor it

We talk to you about your leadership team's goals, then shape the examples and exercises around the situations your managers actually face.

1–2 weeks out
4

We deliver

At your offices or online, by an experienced facilitator.

6 x 3 hours

Who delivers it

Clinicians and specialists, not career trainers

Associated EAP workshops are delivered by degree-qualified counsellors or registered psychologists, or adult education specialists where appropriate. Many of our facilitators also work clinically alongside their training, so the examples in the room come from real practice rather than a manual.

Associated EAP has provided employee assistance and workplace training for over 20 years. Workshops are delivered at your own offices, or online.

What participants say

“Ideal for any newly appointed staff member who will be in a position of leadership.”

Scott Dalling, Ebet, February 2026
1 / 1

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Common questions

What HR managers ask us before booking

What does it cost?

Every format is quoted per program or per module rather than per person, so the cost does not climb with every extra manager in the room. What shapes it is whether you book the full six-module program or individual modules, your group size and your location.

Every organisation's needs are different, which is why we don't do one-size-fits-all quotes. Tell us the scope of what you're after and we'll put together a written quote so you know exactly what you're getting before you book.

How is the leadership program delivered?

As six modules of three hours each, ideally completed fortnightly across 12 weeks, at your premises or online over Zoom. Each module starts with a short package of pre-work, about 30 minutes of reading and reflection and often a short video, so people arrive ready to use the session. It is also possible to select individual modules instead of the complete program.

What does each module cover?

Module 1: The Leader Within. Gain an understanding of the Positive Psychology Framework and the most effective approaches to leadership. Identify your own leadership style and learn strategies to harness your strengths, overcome blind spots and lead with authenticity.

Module 2: Leading Individuals. Learn to better identify and utilise the strengths of individuals in your team, including different personality types and communication styles. Learn to adapt your leadership style to meet the needs of the individuals you are leading.

Module 3: Effective & Respectful Communication. Master a variety of practical communication techniques to engage more effectively with others through respectful and collaborative communication. Topics include managing your emotions and staying calm, active listening, showing empathy and assertive communication.

Module 4: Coaching & Developing Your Team. Explore various adult learning strategies to help develop the capacity of individuals on your team. Topics include understanding how adults learn, the coaching approach (including the GROW coaching model), effective questioning techniques, and effective feedback techniques.

Module 5: Managing for Performance. Identify key factors which support individual team member performance in order to drive optimum performance in your teams. Practise techniques for delivering effective feedback, including strategies to address underperformance.

Module 6: Team Leadership & Networking Skills. Identify and understand the vital factors in creating and effectively leading a high functioning team. Learn to promote positive energisers and develop positive networks. Consolidate past learning and plan strategies for ongoing leadership application and development.

What is positive leadership?

Positive leadership is an evidence-based approach to leading and managing others, built on the principles of Positive Psychology and strengths-based frameworks. It is shown to improve employee performance, job satisfaction and skill development, as well as reducing employee stress and turnover. In this program it means leaders learn to use their own strengths, and their team's, to lead, coach and motivate.

Is it suitable for new and emerging leaders?

Yes. The program is designed for people leaders and supervisors at all levels, and it is also suitable for frontline and emerging leaders. One participant described it as ideal for any newly appointed staff member who will be in a position of leadership.

Do participants receive a certificate?

Certificates of Completion can be provided on request. At the end of the program every participant also receives a resource sheet to support further reading.

Does the program cover mental health in the team?

Noticing how people in your team are feeling is part of leading individuals well, and Module 2 works on emotional awareness and empathy. The program does not set out to train managers in mental health, though. For that, our guides to common mental health concerns and to having a mental health conversation are a good place to start, and the Mental Health Awareness workshop has a managers' edition. Common mental health concerns · How to have a mental health conversation · Mental Health Awareness training

How many people can attend?

Groups can be anywhere from 10 to 20 participants. The old version of this page recommended small groups of up to 15, and that is still a good size for a leadership program.

How far ahead do we need to book?

Four to six weeks is comfortable, and it gives us time to tailor the material to your team. If you need something sooner, call us and we'll tell you what we can do.

Talk to us about running this for your team

Tell us your team size, preferred format and rough timing. We'll call you to talk it through, then build a quote around what your team actually needs.

A conversation before any quoteOnsite or online, Australia-wideTailored to your leaders20+ years of workplace training

Let us tailor an Employee Support package for your business

Contact Us Today

admin@employeeassistance.com.auCall us (02) 8007 7474