Communication Skills

Effective communication is the cornerstone of an effectively functioning organisation.

This short workshop (ranging from 1 – 3 hours in duration) introduces participants to models of effective inter-personal communication, and addresses common impediments to communication success.

Participants will gain a better appreciation for the communication process, and have the opportunity to practice effective communication techniques. They will also gain insight into the subtleties of good communication as a pathway to improving their own skills in interpersonal interaction.

This short course in Effective Communication is offered in-house in small groups and can be tailored to meet the particular needs of your organisation. All our workshop presenters are qualified counsellors or registered psychologists, with vast experience in training.

Key Workshops Components

This workshop consists of the following key aspects:

  • Understanding the communication process, including non-verbal communication, active listening and the contextual factors which may impact the way we understand each other.
  • Learning and practicing real and validated communication skills through a series of practical exercises.
  • Understanding the most common blocks to good communication and how these can be overcome.
  • Introduction to Emotional Intelligence and its value as a communication skill.
Key Benefits
  • Improved capacity to get the message across.
  • Better interpersonal relationships with other staff, stakeholders and external clients
  • Improved team capacity.
  • Reduced conflict.
  • A more pleasant and congenial workplace.

Great session. Enjoyable, effective communication of concepts. Relevant & can be applied to work & personal situations.

“A lovely presentation by a very knowledgeable presenter. Engaging and very friendly. Thank you.”

For the time allocated, all aspects were great.

Excellent course.

Get in touch to find out more about our short workshop program or to make arrangements for one of our courses to be delivered at your premises.

Contact us today to discuss your Corporate Workshop needs.

“What fantastic training provided on mental health in the workplace and the importance of educating and empowering our staff on this topic. The team thoroughly enjoyed the workshop which was engaging and lead by the fantastic Katherine Wagner. Thank you Associated EAP.”

Philip Divilly, Managing Director, Quay Appointments

“We have done several training programs with Associated Employee Assistance Providers and have always found the service and consultation of an extremely high standard.”

Toni Williams, L&D Consultant, Sydney Opera House

“Katherine presented to our team of 40 staff at our annual staff symposium and it was absolutely fantastic. Katherine was engaging and really helped all staff members relate better to each other. We were so impressed we wanted her back for a conference of 150 medical practice managers which also went really well. Very happy with the resources provided by Associated Employee Assistance Providers who helped arranged both the above plus follow up articles. Highly recommended.”

Lucy Peters, Practice Managers Chair, Royal Australian & NZ College of Ophthalmologists

“Effective and caring advice delivered in an easy to digest method.”

Stephanie Hunt, Human Resources Consultant - Storyful

Let us tailor an Employee Support package for your business